Hanover, MA – July 22, 2024 – Rockland Trust has been named the #1 Bank in Massachusetts on the Forbes’ list of America’s Best-In-State Banks 2024. The ranking is based on an independent nationwide survey and publicly available online reviews and ratings. The survey addresses six categories: Trust, Terms & Conditions, Branch Services, Digital Services, Customer Service, and Financial Advice.
"This award is a reflection of our colleagues' unwavering commitment to delivering trusted advice and relationship-based banking to those we serve,” said Margaret McCarthy, Chief Retail Banking Officer at Rockland Trust. “We remain dedicated to providing top-notch service whether an individual chooses to interact with us in branch, online, or over the phone. Every day, we strive to uphold our promise to our customers, colleagues, and communities to be the Bank Where Each Relationship Matters."
America’s Best-In-State Banks 2024 ranking lists the institutions that stood out for fulfilling the unique financial needs and expectations of their local communities. In each state, the banks with the highest combined score from the analysis of survey results (weighted 80%) and publicly available reviews (weighted 20%) were recognized. Based on the study results, Rockland Trust was named the top bank in Massachusetts.
About INDB and Rockland Trust
Independent Bank Corp. (NASDAQ Global Select Market: INDB) is the holding company for Rockland Trust Company, a full-service commercial bank headquartered in Massachusetts. With retail branches in Eastern Massachusetts and Worcester County as well as commercial banking and investment management offices in Massachusetts and Rhode Island, Rockland Trust offers a wide range of banking, investment, and insurance services to individuals, families, and businesses. The Bank also offers a full suite of mobile, online, and telephone banking services. Rockland Trust was named to The Boston Globe's "Top Places to Work" 2023 list, an honor earned for the 15th consecutive year. Rockland Trust has a longstanding commitment to equity and inclusion. This commitment is underscored by initiatives such as Diversity and Inclusion leadership training, a colleague Allyship mentoring program, and numerous Employee Resource Groups focused on providing colleague support and education, reinforcing a culture of mutual respect and advancing professional development, and Rockland Trust's sponsorship of diverse community organizations through charitable giving and employee-based volunteerism. In addition, Rockland Trust is deeply committed to the communities it serves, as reflected in the overall "Outstanding" rating in its most recent Community Reinvestment Act performance evaluation. Rockland Trust is an FDIC member and an Equal Housing Lender.
