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General Contact

Rockland Trust branch

Please note:  
This form is to be used for general inquiries only. Please do not include any personal or account information.


For Errors or Inquiries Concerning Your Mortgage Loan Account: If you have a question or believe there is an error on your mortgage loan account, please write us on a separate sheet of paper at:
 
Rockland Trust Loan Servicing P.O. Box 32
Middleboro, MA 02346-0032.
 
Please provide the following information in your letter:
 
Your name and account number, a description of what you believe is wrong and why, and the dollar amount of the suspected error (if known). To speak to us directly regarding your loan account, please contact our Customer Service Department at 508-732-7072.


For any account specific information, please use:

The average response time for YourBanker is one business day.

Please Send Me Information On:
Disclaimer: Please do not include any confidential information in the comments box. Such confidential information, including account information and personally identifiable information should not be transmitted by non-encrypted email/email attachments. Use of non-encrypted email is inherently insecure. In no event shall Rockland Trust accept any responsibility for the loss, use or misuse of any information including confidential information, which is sent to Rockland Trust by email or an email attachment.
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Live Chat:
Response time is immediate when a representative is available and has capacity

Representatives are available:
  • Weekdays 7:00 a.m. to 6:00 p.m.
  • Saturday 8:00 a.m. to 5:00 p.m.
  • Sunday 10:00 a.m. to 3:00 p.m.
Telephone:
Customer Information Center representatives are available to assist you by calling the following numbers:
  • Personal Banking Call 508.732.7072
  • Business Banking Call 508.732.7078
Hours:
Representatives are available:
  • Weekdays 7:00 a.m. to 8:00 p.m.
  • Saturday 8:00 a.m. to 5:00 p.m.
  • Sunday 10:00 a.m. to 3:00 p.m.

Popular Request

Routing Number: 011304478
SWIFT Address: RTCOUS33
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Customer Information Center Hours

  • M-F 7:00 a.m. to 8:00 p.m.
  • Sat 8:00 a.m. to 5:00 p.m.
  • Sun 10:00 a.m. to 3:00 p.m.

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